Privacy Policy

Effective Date: 1st May 2026

1. Introduction

This Privacy Policy explains how CompsLive collects, uses, and protects personal data when you use our services.

We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Who This Policy Applies To

This policy applies to:

  • Customers (content creators, brands, clubs using our platform)
  • Visitors to our website
  • End users (participants entering competitions hosted on customer websites)

3. Data We Collect

3.1 Information You Provide

We may collect:

  • Name
  • Email address
  • Billing details (including payment method information)
  • Business information
  • Account login details

3.2 Competition Data

When competitions are run using our platform, we may process:

  • Participant names and contact details
  • Entry data (e.g. ticket purchases, answers, entries)

3.3 Technical Data

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, actions taken) 

4. How We Use Your Data

We use personal data to:

  • Provide and operate our services
  • Process payments and calculate revenue share
  • Maintain and host competition websites
  • Communicate with you regarding your account
  • Improve our platform and services
  • Comply with legal obligations

5. Legal Basis for Processing (UK GDPR)

We process personal data under the following legal bases:

  • Contractual necessity – to provide our services
  • Legitimate interests – to improve and maintain our platform
  • Legal obligation – to comply with applicable laws
  • Consent – where required (e.g. marketing communications)

6. Role of CompsLive 

For competition participants:

  • The Customer (website owner) is typically the Data Controller
  • CompsLive acts as a Data Processor on their behalf

This means:

  • We process participant data only as instructed by the Customer
  • The Customer is responsible for how participant data is collected and used

7. Sharing of Data

We may share data with:

  • Payment processors (to process transactions)
  • Hosting and infrastructure providers
  • Professional advisors (legal, accounting)
  • Authorities where required by law

We do not sell personal data to third parties.

8. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequacy decisions

9. Data Retention

We retain personal data only as long as necessary:

  • Customer account data: for the duration of the relationship and a reasonable period after
  • Competition data: as instructed by the Customer
  • Inactive websites: data may be archived after 12 months of inactivity (see Terms & Conditions)

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting environments
  • Encryption where appropriate
  • Access controls

However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)

For competition participants, requests should be directed to the Customer (website owner).

12. Cookies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse usage
  • Support security

You can control cookies through your browser settings. A separate Cookie Policy may apply.

13. Third-Party Links

Our website or customer websites may contain links to third-party sites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

support@compslive.co.uk